Your Ash kit will arrive in an unmarked box via the United States Postal Service. The box is compact so it can fit in most mailboxes and there is no mention of Ash or the kit’s contents on the outside.
Your kit will include a mix of urine and/or swab collection tools. You will only receive the collection tools you need.
Every kit comes with easy to follow instructions to walk you through how to collect your sample.
Once you have collected your samples simply place your kit inside the included pre-paid FedEx mailer and drop it off at your nearest FedEx location or drop box.
Once our lab receives your kit they will process your samples and you will be notified by email when your results are ready to be viewed on our secure web portal.
It takes approximately two days for your kit to make it to our lab partner. Once received results are ready within 48-72 hours.
When your results are ready you will receive an email notifying you your results are ready on our secure web portal. You must log in to view your results and only you have access to them.
First, take a deep breath – all STIs are treatable. We will help connect you with a healthcare provider who can guide you through next steps and treatment options.
Did you know gonorrhea and chlamydia infections can occur in three different places in your body? Ash is the only at-home STI test kit that is customized to the sexual activity you engage in to ensure comprehensive results and we do achieve this from asking these two questions.
Given that all STIs have different incubation periods, the time between infection and first exhibiting symptoms (if symptoms appear at all), it is important to get tested regularly as a sexual active person. We recommend being tested every 1-3 months which is why we offer subscription plans to make it as easy as possible to manage your health.